Shipping Methods:
We offer multiple shipping methods to ensure prompt and reliable delivery of your orders. The available shipping options are:
- DHL, FEDEX, UPS, TNT (These delivery is very fast and take around 7 days)
- By sea （It is very cheap but need 30 or 45 days, We also offer DDP terms, please kindly contact us）
- By air (It takes 5-7days)
- By train (It takes 20-30 days)
Order Processing Time:
We strive to process all orders promptly. Once your order is placed, please allow 30 business days for us to process and prepare it for shipment.
Tracking Your Order:
You will receive a confirmation email with a tracking number once your order has been shipped. You can use this tracking number to track the progress of your delivery on our website or the shipping carrier’s website.
Shipping Charges:
The shipping cost for your order will be calculated based on the weight, size, and destination of your package. The exact shipping charges will be displayed at the checkout page before you complete your purchase.
Delivery Address:
Please ensure the accuracy of your delivery address when placing the order. We are not responsible for any delays or non-delivery caused by an incorrect or incomplete address.
Customs and Duties:
Please note that international orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient and may vary from country to country. Please contact your local customs office for more information.
Delivery Issues:
In the event of any delivery issues or concerns, please don’t hesitate to reach out to our customer service team. We will do our best to assist you and resolve any problems related to the delivery of your order.
If you have any further questions or need assistance, please feel free to contact us. We are here to help!